Additional Driver
A fee of 30 EUR, CCA 830 CZK, is charged for each additional driver. Price does not include 21 percent VAT.
After Hours Service
THE DELIVERY OR RETURN SERVICE IS AVAILABLE 24 HOURS
A DAY,7 DAYS A WEEK. THERE IS EXTRA CHARGE APPLIED
ONLY FOR AFTER-HOURS SERVICE .
THERE IS ONLY ONE PLACE WHERE TO RETURN THE VEHICLE
AT VACLAV HAVEL AIRPORT PRAGUE. IT IS IN BUILDING OF
PARKING C, WHICH HAS THREE GATES AND THE RIGHT GATE
IS DEDICATED ENTRANCE FOR CAR RETURN OF ALL
INTERNATIONAL RENT A CAR COMPANIES. THERE IS NON-
STOP CHECK-IN SERVICE WHICH TAKES THE CAR, KEYS AND
DOCUMENTS FROM CLIENT AND CHECKS THE CAR. CLIENT
GETS COPY OF CHECK LIST, I.E. PROTOCOL WITH CAR
RETURN DETAILS.
Age Requirements
A surcharge of 30 EUR per rental plus VAT applies to any customer who is at the date of the rental pick up younger than 25. This surcharge does not apply to customers aged 25 and older.
Cross Border Policy
Vehicles can be driven in all European countries except Albania, Belarus, Bosnia, Bulgaria, Estonia, Greece, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Romania, Russia, Turkey and Ukraine.
A surcharge of 36 EUR will apply for all cross border travels.
This surcharge is charged monthly for long-term rentals. In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require authorization.
Driving the vehicle in another country without prior authorization will require the customer to pay for all recovery expenses in case of an accident or breakdown.
Damage Waiver
CDW 1 - COLLISION INSURANCE WITH LIMITED LIABILITY
10 PERCENT CONTRIBUTION MIN. 10 000 CZK ,400 EUR. IF
THE COST OF DAMAGE IS LOWER THAN 10.000 CZK ,400
EUR, CUSTOMER IS REQUIRED TO PAY THE WHOLE COST OF
THE DAMAGE. CDW DOES NOT COVER DAMAGE OR LOSS
OF KEYS, NAVIGATION SYSTEM, TIRES, WINDSCREEN,
UNDERCARRIAGE, HUB-CAPS AND RIMS.
Damage Waiver Exclusions/Voids
Collision Damage Waiver does not cover: rims, wheel covers, windshield, tires, interior damage, roof damage, undercarriage damage, damage from riots or civil unrest, damage from dangerous substances, damage caused by the use of the wrong fuel or any failure to take all reasonable measures to look after the vehicle keys or any other device which unlocks the vehicle and/or enables the vehicle to be started.
Collision Damage Waiver will be voided if damage is caused by: failure to secure the vehicle keys, failure to lock the vehicle, unauthorized repairs on the vehicle, use by an unauthorized driver, use by an unlicensed driver, use for hire and reward, use of vehicle for any illegal purpose or deliberately causing injury or damage to property, racing, pacemaking, teaching someone to drive, use whilst under the influence of alcohol or drugs, use of the vehicle outside of the country without our permission, overloaded with more passengers than seatbelts, towing, use off road, transporting dangerous or noxious substances, willful or wanton negligence.
One Way Drop Policy
All rentals where the vehicle is not returned to the same location as pick-up will be subject to a one-way fee. Domestic and international one-way rentals are permitted to selected locations and must be pre-booked or authorized at the time of pick-up. The one-way fee varies based on car category, location and pick up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.
Exclusive Policy
Basic rental price includes unlimited mileage, Third Party Insurance (SLP), compulsory safety equipment, highway vignette for the Czech Republic. Additional services (products) can be purchased.
Coverage products Collision Damage Waiver (CDW), Theft Protection (TP), Super Collision Damage Waiver (SCDW), Theft Protection Waiver (TP2), Tires and Windshield Protection (TWP), Roadside Assistance Protection (RAP) and additional equipment (i.e. child seats, navigation, ski/roof racks) are not included, but can be rented.
Refueling Service
ALL VEHICLES ARE SUPPLIED WITH A FULL TANK AND MUST BE RETURNED WITH FULL TANK. IF THE VEHICLE IS NOT RETURNED FULLY TANKED, THE CUSTOMER WILL BE CHARGED FOR THE DIFFERENCE OF MISSING FUEL ACCORDING TO CURRENT PRICE STATED IN THE RENTAL AGREEMENT OF THE RENTER.
Insurance Policy
TWP TIRES AND WINDSHIELD PROTECTION - CHARGE FOR TRANSFERRING OF THE LIABILITY FOR DAMAGES OF THE WINDSHIELD AND TIRES. THIS INSURANCE IS WITH ZERO LIABILITY.
Loyalty Availability
Enterprise Plus customers can earn points on qualifying rentals and redeem points at this location. Redemption reservations must be booked online by the customer, in advance of their scheduled pick up date.
Emerald Club customers can earn credits on qualifying rentals at this location. Redemption reservations must be booked in advance of their scheduled pick up date (either online or by phone). Note: Emerald Club members can earn credits on National and Enterprise brand rentals, but can only redeem at National brand locations.
A reservation must be booked in advance, and must have the member number attached, in order to earn credit/points.
Miscellaneous Policy
IN CASE OF AN ACCIDENT, THEFT OR DAMAGE OF THE VEHICLE OR OF ANY PART OF IT, AND ALSO IN CASE OF INJURY OR DEATH OCCURRING AS A RESULT OF AN ACCIDENT, THE RENTER IS ALWAYS OBLIGED TO CALL THE POLICE WITHOUT CONSIDERATION TO THE AMOUNT OF DAMAGES. IF HE DOES NOT DO IT HE HAS FULL RESPONSIBILITY FOR THE DAMAGE. THE RENTER IS OBLIGED TO FILL UP A TRANSPORT ACCIDENT REPORT ,THE FORM IS PART OF THE DOCUMENTATION OF THE VEHICLE. THE RENTER IS OBLIGED TO GIVE A CONFIRMATION OF THE PARTICIPATION ON AN ACCIDENT OR ON ANY DAMAGE CAUSED TO OTHER PARTIES WITHOUT DELAY TO THE LESSOR, AT THE LATEST IN 24 HOURS FROM THE EVENT. IN CASE OF THEFT OF THE VEHICLE THE RENTER IS OBLIGED TO IMMEDIATELY GIVE THE DOCUMENTATION AND KEYS OF THE VEHICLE TO THE LESSOR, IF HE DOES NOT DO IT, HE IS LIABLE TO THE LESSOR FOR THE CAUSED DAMAGE FOR 50 PERCENT OF THE TOTAL LOSS, MINIMALLY 2.000, EURO, 50.000 CZK.
.
CROSS-BORDER TRAVEL IS ALLOWED TO EU COUNTRIES. LIST OF OTHER PERMITED COUNTRIES BASED ON INSURANCE OF THE CARS IS STATED IN CZECH AND ENGLISH LANGUAGE ON THE BACK SIDE OF GREEN CARD, INTERNATIONAL MOTOR INSURANCE CARD, WHICH EACH VEHICLE OF OUR FLEET HAS. CROSS-BORDER TRAVEL IS NOT PERMITTED INTO- ALBANIA, BULGARIA, BOSNIA AND HERZEGOVINA, BELARUS, CYPRUS, ESTONIA, ISRAEL, IRAN, ICELAND, LITHUANIA, LATVIA, MONTENEGRO, MOLDOVA, MACEDONIA, ROMANIA, RUSSIAN FEDERATION, SERBIA, TURKEY AND UKRAINE. CROSS-BORDER TRAVEL IS PERMITTED INTO- ANDORRA, AUSTRIA, BELGIUM, GERMANY, DENMARK, SPAIN, FRANCE, FINLAND, UNITED KINGDOM, GREECE, HUNGARY, CROATIA, ITALY, IRELAND, LIECHTENSTEIN, LUXEMBOURG, NORWAY, NETHERLANDS, PORTUGAL, POLAND, SWEDEN, SLOVENIA, SWITZERLAND AND SLOVAKIA.
Personal Accident Insurance
PAI - CHARGE FOR ARRANGING SUPPLEMENTARY
INSURANCE OF PASSENGERS IN VEHICLE IN ACCORDANCE
WITH CHARACTER OF INSURANCE EVENT, UP TO 7.808 EUR
PER PASSENGER. NUMBER OF PASSENGERS MUST NOT
EXCEED THE ALLOWED NUMBER FOR RENTAL VEHICLE.
Forms of Payment
METHODS OF PAYMENT ARE CREDIT CARDS VISA, AMEX,
MASTER CARD, EUROCARD, DINNERS CLUB. COMPANIES
CAN PAY BY INVOICE. CASH PAYMENT IS POSSIBLE WITH
PREAUTHORIZATION ON A CREDIT CARD ONLY.
IF CUSTOMER HAS NO VALID CREDIT CARD OR HAS
UNSUFFICIENT FUNDS ON THE CREDIT CARD, LESSOR MAY
REFUSE TO RELEASE TO SUCH CLIENT THE VEHICLE.
Roadside Protection
Roadside Assistance is available in case of an accident or other technical problems. This service is available nonstop 24-7 by calling 420 602 219 692. Surcharge for Roadside assistance is 12.10 EUR per rental including VAT. For further details, please, see the rental conditions.
Renter Requirements
CUSTOMER WILL NEED PASSPORT AND VALID DRIVERS
LICENSE TOGETHER WITH INTERNATIONAL DRIVERS
LICENSE, WHEN NEEDED ACCORDING TO REQUIREMENTS
OF THE COUNTRY OF ISSUE. ALL DOCUMENTS HAVE TO
HAVE VALID PHOTO OF THE HOLDER.
Super Collision Damage Waiver
SCDW - COLLISION INSURANCE WITH ZERO LIABILITY. SCDW
COVERS DAMAGES INCURRED TO CUSTOMERS VEHICLE.
SCDW DOES NOT COVER DAMAGE OR LOSS OF KEYS,
NAVIGATION SYSTEM, TIRES, WINDSCREEN, UNDERCARRIAGE,
HUB CAPS AND RIMS. THERE UPON DAMAGES CAUSED FROM SUCH
THEFT.
Arrival Directions
THERE IS NO SHUTTLE SERVICE PROVIDED HERE.THE ENTERPRISE COUNTER IS LOCATED IN A SEPARATE HALL ON THE GROUND FLOOR OF PARKING C IN FRONT OF THE TERMINALS, IT IS OFFICIAL LOCATION FOR INTERNATIONAL RENT A CAR COMPANIES. WALKING DISTANCE FROM THE TERMINALS TO THE COUNTER IS APPROXIMATELY 70 METERS.
Supplemental Liability Protection
Supplemental Liability Protection (Third Party Insurance) is required by law and included in all rates. This protection provides the renter and any authorized drivers up to 35 000 000 CZK (1 250 000 EUR) coverage against property damage. Separately supplemental liability protection provides 35 000 000 CZK (1 250 000 EUR) coverage against bodily injury including death. The two limits cannot be combined to give an overall higher limit.
Theft Protection
TP1 IS THEFT PROTECTION, COVERS COSTS RELATING TO THE
THEFT OR ATTEMPTED THEFT OF THE RENTAL VEHICLE BUT
DOES NOT COVER THE LOSS OF PERSONAL BELONGINGS.
CUSTOMER WILL STILL BE LIABLE FOR INSURANCE EXCESS.
DEDUCTIBLE IS 10 PERCENT, MIN. 400, EURO, 10.000 CZK.
.
TP2 IS THEFT PROTECTION WAIVER, COVERS COSTS
RELATING TO THE THEFT OR ATTEMPTED THEFT OF THE
RENTAL VEHICLE BUT DOES NOT COVER THE LOSS OF
PERSONAL BELONGINGS. NO DEDUCTIBLE, 0 PERCENT, 0 EURO,
0 CZK RESPONSIBILITY.
Tire and Windshield Protection
Tires and Windshield Protection (TWP) is an optional protection available for selection by the renter. TWP provides cover to the tires and windscreen of the hire vehicle only. If TWP is accepted, the excess amount is 0 EUR on the tires and windshield. If TWP is not purchased, the customer will be held liable for the full value of damages on tires and windscreens.
PRAGUE MAIN RAILWAY ST