Additional Driver
All additional drivers must meet all rental requirements. All additional drivers must appear at the rental counter and present their driver's license. Additional drivers can be added to the contract at any rental location within the same country and at any time during the rental. An additional driver fee of 6 EUR per day applies. The maximum fee is 60.00 EUR.
After Hours Service
After-Hours Pick-up
This rental location offers pick-up outside the opening hours. Customers must provide their flight information including flight number and arrival time. An additional charge of 50.00 EUR applies for pick-ups outside the opening hours.
After-Hours Return
Vehicles can be returned outside the opening hours of this rental location. Please park the vehicle in a safe and secure designated parking space on the branch property only. Make sure the vehicle is locked and ensure you have gathered all personal belongings before leaving. Place the keys in the drop box. The drop box is located on the counter. No additional charges apply for returns outside the opening hours. The renter’s responsibility for the vehicle and rental charges end once an employee inspects the vehicle the next business day. Local taxes and surcharges may apply.
Age Requirements
Minimum age for all car groups is 18 except Premium which is 21. Maximum age for all car groups is 70 yrs old. A fee of 40.00 EUR per rental inclusive of VAT applies to drivers aged 18-20 and 70+ age.
Cross Border Policy
Intra-EU: A Cross Border Fee within the EU countries (including Switzerland and United Kingdom) is applicable at an amount of 40 EUR (VAT included) .Non-EU: For Montenegro, Bosnia and Herzegovina, Albania, Serbia, North Macedonia and Kosovo, and every non-EU country (excluding Switzerland and United Kingdom) a Cross Border Fee of 60 EUR (VAT included) applies per rental.In case of travelling through EU and non-EU countries (except Switzerland and United Kingdom) both charges of Cross Border Fee are applicable. The green card covers the rented vehicle with basic insurance (T.P.I.) as long as it remains in the borders of the country for which it is issued.In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require authorization. Unauthorized cross-border travel will result in a breach of contract and incur a penalty charge.
Damage Waiver
The Collision Damage Waiver (CDW) is an optional service and reduces the renter's liability in the event of damage to the vehicle when no responsible third party is identified.If CDW is not included in the reservation, it is available for purchase at the rental counter. If CDW is not included in the rental or CDW is declined, the renter will be liable for the total cost of damages to the vehicle or the full value of the vehicle in case of damage.If purchased or included in the rental, the excess is:900,00 EUR for the vehicle categories Mini and Economy;1100,00 EUR for the vehicle category Compact;1350,00 EUR – 2000,00 EUR for Intermediate and Standard vehicles;2000,00 EUR - 3000,00 EUR for all Passenger Vans and all Commercial Vans;and 2,500–5,500 EUR for all Premium and Luxury vehicles.The excess will be charged every time a vehicle is damagedNote! An excess will still be applicable for tyre- and windshield-related incidents. You can buy additional coverage for tyres and windshield, which also lowers your excess on those items to zero.
Delivery and Collection
Delivery and Collection service up to 10 kilometers of city limits is free of charge. Delivery and Collection services outside of the 10 kilometer city limit radius will incur a service charge of 12.20 EUR, plus a per kilometer fee of 0.85 EUR. All fees quoted include VAT. The driver must be present to show their passport and confirm payment method. Please call our reservation team at +386 30208880 for more information and to request delivery and collection service.
Damage Dispute Resolution
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: technical-support@autobenussi.hr, 00385953366000
One Way Drop Policy
One way rentals are available intra Slovenia and also from Slovenian rental offices to select International locations. Please contact our reservations department at +386 30208880 for additional information relative to available one-way routes and respective drop fee pricing.
Exclusive Policy
Cost of rental includes unlimited kilometers, Third Party Liability and VAT. Should renters intend to drive the rental vehicle on Slovenian motorways an additional mandatory vignette fee of 3.00 EUR per day including VAT chargeable at counter will apply.
Excess Reduction
Excess Reduction (ER) is an optional service which reduces the applicable excess in the event of damage or theft of the vehicle when no responsible third party is identified. If ER is not included in the reservation, it is available for purchase at the rental counter.
If purchased or included in the rental, the excess is reduced to:
300 EUR for the vehicle categories Mini and Economy;
400 EUR for the vehicle categories Compact
500 - 600 EUR for Intermediate and Standard vehicles;
600 EUR for all Passengers vans and all commercial vans;
800 - 1200 EUR for all Premium and Luxury vehicles.
The excess will be charged every time a vehicle is damaged,
The purchase of ER does not lower the renter's liability for damage to the tires and windscreen. Additional coverage can be purchased to reduce the excess to zero for damage to the tires and windscreens. If not included in the reservation, the purchase of CDW is required to be able to purchase ER.
Before purchasing ER, it is advisable to determine if the renter's personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If ER is declined, the renter will be required to pay these charges and to seek compensation through their carrier of personal coverage. ER is not insurance.
Refueling Service
Refueling charges: Full to full. All vehicles are delivered with a full tank and must be returned in the same condition. In cases when the vehicle is returned with less than a full tank, the difference will be charged according to the official rate of Enterprise Rent-A-Car Slovenia. Fees for tank services also apply at a cost of 36.60 EUR inclusive of VAT.
Insurance Policy
SUPPLEMENTARY LIABILITY PROTECTION SLP - THIRD PARTY INSURANCE IS A LEGAL REQUIREMENT AND FREE OF CHARGE. IT PROTECTS THE RENTER - DRIVER AND OTHER AUTHORIZED DRIVERS AGAINST LIABILITY IN THE CASE OF THIRD PARTY BODILY INJURY OR DEATH AND THIRD PARTY PROPERTY DAMAGE. THIRD PARTY LIABILITY INSURANCE DOES NOT COVER LOSS OF, OR DAMAGE TO THE RENTAL VEHICLE. RENTER - DRIVER IS RESPONSIBLE FOR THE FULL VALUE OF THE VEHICLE REGARDLESS OF FAULT. SUBJECT TO ACCEPTANCE OF THE OPTIONAL INSURANCE OPTIONS.
Miscellaneous Policy
During the winter season of 15 November to 15 March and in cases of inclement winter weather conditions in the country of Slovenia all rental vehicles are fitted with winter tires in accordance to local road laws. Winter tires are included in all rates.
Forms of Payment
Visa, Diners and Mastercard credit cards are accepted. All cards presented must be in the renter's name. A security deposit will be blocked on the credit card and the estimated cost of the rental will be charged at the time of pick-up. The deposit will be released by the cardholder's bank upon notification of the return of the vehicle.Deposit amounts and categories:900.00 EUR for Mini and Economy1100.00 EUR for Compact and Small Commercial Van1350.00 EUR for Compact Convertible and Intermediate1600.00 EUR for Intermediate SUV, Standard SUV, Standard Sedan and Standard Station-Wagon; Intermediate, Standard and Full Size Commercial Vans2000.00 EUR for Van; Standard and Full-Size Commercial Vans2500.00 EUR for Premium Sedan, Full-Size SUV and Premium Convertible3000.00 EUR for Luxury Sedan, Intermediate Elite Electric and Luxury Van4500.00 EUR for Premium Full-Size SUV and Luxury Elite SUVDebit cards and cash cards are accepted as forms of payment for the rental or to purchase additional products. The deposit must be paid with a valid credit card. Please enquire at the local branch for details.
Roadside Protection
Roadside Assistance Protection (RAP) is an optional product to waive the renter's responsibility in case of a breakdown, and includes the following: Priority Towing Services and recovery and call-out charges imposed by our chosen roadside assistance providers as a result of a fault occurring to the vehicle due to the renter's error, Replacement Vehicle Delivery charges (in case the vehicle cannot be driven), replacement key delivery costs, charges in the event of empty battery, towing charges for misfueling (repair charges for misfueling will still be applicable to the renter and are not covered by RAP), loss of vehicle documents and/or license plates.RAP is not an insurance product; some damages will be excluded and the renter's conduct during the hire period may affect the protection available under RAP (see the Exclusions section).Before purchasing RAP, you may wish to check if your personal coverage is adequate. If you decline RAP, you will be required to pay any applicable charges and, if possible, seek compensation from your carrier.
Roadside Protection Exclusions/Voids
RAP does not reduce your liability for:a) theft or loss of the Vehicle (or any accessories provided as part of the Hire, such as an electric vehicle's charging cable) if not supported by a police crime reference.b) damage to the Vehicle caused by any breach of of the Rental Agreement, including but not limited to:i. failure to take all reasonable measures to look after the vehicle keys or any other device which unlocks the vehicle and/or enables the vehicle to be started and failure to lock the vehicle,ii. unauthorised work, modification or repairs on the vehicle,iii. failure to stop using the vehicle or take appropriate action once a, warning light, fault or malfunction becomes known,iv. use by an unauthorised or unlicensed driver,v. Sub-hire of the vehicle or use for hire and reward,vi. damage caused by the use of the wrong fuel,vii. use of vehicle for any reckless, illegal purpose, or deliberately causing injury or damage to property,viii. racing, pacemaking, or teaching someone to drive,ix. use whilst under the influence of alcohol, narcotics or drugs,x. use of the vehicle outside of the United Kingdom without our written permission,xi. overloaded with more passengers than seatbelts or to transport goods with a weight heavier than that authorised for the Vehicle,xii. propel or tow any other vehicle or wheeled equipment,xiii. use on any unpaved surface, racetracks, beaches, and test courses, or otherwise off-road,xiv. to drive through water or over any objects that you knew or ought to have known rise above the Vehicle's ground clearancexv. to drive through height-restricted entrances, bridges or passages if the height restriction is lower than the Vehicle's overhead clearancexvi. transporting dangerous or noxious substances,xvii. use of vehicle on an aerodrome, airfield, airport or military installation,c) non-payment of the Hire Costs or Additional Costs, ord) when running out of fuel more than once during the Hire Period, ore) any other exclusions to CDW,TP, ER or ZE specifically listed in the Local Addenda
Renter Requirements
Valid IDP in Latin characters along with the National one or European Union driving license held for at least 12 months, identity card or passport.
Arrival Directions
The rental counter is located in the terminal building within walking distance. No shuttle service is required.
Supplemental Liability Protection
Supplementary Liability Protection SLP - Third Party Insurance is a legal requirement and free of charge. It protects the renter/driver and other authorized drivers against liability in the case of third party bodily injury or death and third-party property damage. Third party liability insurance does not cover loss of or damage to the rental vehicle. Renter/Driver is responsible for the full value of the vehicle regardless of fault. (subject to the acceptance or inclusion of the optional insurance products).
Theft Protection
Theft Protection (TP) covers the rented vehicle against total theft with an excess amount as per the categories below.If TP is not included in the reservation, it is optional and available for purchase at the rental counter.900,00 EUR – Mini and Economy Vehicles1100,00 EUR – Compact Vehicles1350,00 EUR - 2000,00 EUR – Intermediate and Standard Vehicles2000,00 EUR - 3000,00 EUR - Passenger and Commercial Vans2500,00 EUR - 5500,00 EUR - Premium and Luxury Vehicles
Tire and Windshield Protection
Tire and windshield protection is an optional coverage that reduces the renter's financial responsibility in the event of damage to the tires and/or windshield and is subject to the terms and conditions of your rental contract and applicable laws.
It is available for an additional fee and reduces the excess for damage to the tires and the windshield of the vehicle to ZERO.
If not included in your reservation, a Collision Damage Waiver (CDW) is required to be able to purchase tire and windshield protection.
Zero Excess
Zero Excess (ZE) is an optional service and the purchase of ZE requires the purchase of a Collision Damage Waiver (CDW) if not included in the reservation. Collision Damage Waiver(CDW) inclusions and exclusions are applicable. This cover reduces your excess to the following amounts:
Car categories: Mini, Economy, Compact: Zero
Car categories: Standard, Intermediate: Zero
Car categories: Full-Size, Van: Zero
Car categories: Premium, Luxury: Zero
Note! An excess will still be applicable for tyre- and windshield-related incidents. You can buy additional coverage for tyres and windshield, which also lowers your excess on those items to zero.
Downtown Ljubljana